Pulse Energy is looking for one or more Customer Success Specialists. Your primary mission will be to ensure that Pulse Energy customers derive the maximum value from our software.

Responsibilities will include some or all of the following:

• Monitoring energy performance for existing clients
• Configuring reports, charts and alerts for all new customers
• Identifying possible explanations for identified anomalies
• Identifying energy saving possibilities for existing clients
• Preparing and delivering training materials
• Providing customer support over the phone
• Building strong customer-client relations

You will be tasked with reviewing and defining analysis of energy data, communication of data to our customers, QA, and responding to customer requests. You will demonstrate your success by ensuring that Pulse Energy customers continue to be thoroughly satisfied with our energy management software. This will require close collaboration with several Pulse Energy teams, and also an exceptional ability to manage your time.

You will work with a highly motivated team of system engineers, sales professionals and software developers to define and deliver an optimal customer experience. To let the world know how successful you have been in your job, you will play an important role in preparing case studies that demonstrate the benefits delivered by Pulse Energy’s product.

A joy in speaking with clients and an ability to express yourself clearly and concisely both verbally and in writing will be key to your success. Prior experience with energy monitoring or building automation systems is a plus. A technical degree with a focus on electrical or mechanical engineering would be an asset but is not required.

If you are interested in this posting, please send a CV and cover letter to iwannawork@PulseEnergy.com. If you graduated from a post-secondary institution in the last three years or you are still studying, then please also submit a copy of your transcript.

Building Sustainability  is a 2-day program of live and web-based presentations, panel discussions and workshops on Friday and Saturday, January 29 and 30, 2010.

The Friday night conference opener, Onstage at McKim: Talking About Green Building, features an entertaining and informative introduction to green building at McKim Theatre with both on-screen and on-stage presenters.  The College of the Rockies campus in Kimberley will be host to ten different workshops on Saturday, with an exciting range of presenters.  Entries in the design competition will also be featured throughout the conference.

The full conference package, includes the Friday evening event, 4
workshops and lunch on Saturday, access to the Green Building
Showcase.  Full package price is $75 until January 15, after which it
is $95.  Single admission to Onstage at McKim is $10, tickets
available at Black Bear Books & Video in Kimberley, or at the door
for $12.  Single workshop seats will be available (space permitting)
after January 18th.  Single workshop fees are $20.

A full conference schedule can be download HERE.

For more information: Contact the Wildsight Kimberley branch at 250-427-2535 or email kimcran@wildsight.ca.

To register: Contact the College of the Rockies locally at 250-427-7116 ext 3752 or toll-free at 1-877-489-2687 ext. 3752.

Course code: GLEL 1830
Saturday May 29, 2010
9:00 am-4:00 pm
$75 per student
Facilitator: Beth Cruise, Exec. Director of CEI
Register: (250) 391-2600, ext. 4801
Online:www.royalroads.ca/continuing-studies


Cob is a building material consisting of clay, sand, water and earth that has been used for construction since early home building. It creates ideal structures as cob is fireproof, resistant to seismic activity and inexpensive. Cob building has seen a revival in recent years by the natural building and sustainability movement. The materials used in cob building are local, long-lasting, no-toxic low impact. It’s easy for anyone to learn cob building. It promotes community by building together. This workshop is an introduction only.

Topics:

Introduction to philosophy and history of cob
and other natural building methods

Advantages of building with earth in general

Essential aspects of building, sculpting and finishing cob

Materials,-where to locate & how to test them

Siting, foundations, and drainage for small structures

Relevant tools for building

Different cob mixes for different situations

Please see attachment for more details.

Course Code:GLEL 1829
Saturday April 10, 2010
9:00 am-4:00 pm
$75 per student
Facilitator: Beth Cruise, Exec. Director of CEI
Register: (250) 391-2600, ext. 4801
Online:www.royalroads.ca/continuing-studies

Permaculture is a way of designing gardens and food production landscapes for humans that work with the principles of nature rather than against them, it is based on thoughtful, lengthy observation, of looking at systems such as forests in all their functions and allowing the systems to follow their natural evolution. It takes into account basic human needs such as food, water, and energy and weaves landscape elements together in was that reduce work, eliminate pollution and sustainably address local needs. It helps humans fit into natural work better than conventional exploitative methods. It blends ethics, principles of cooperation and common sense.

Topics:

Permaculture design principles and process

Observation and landscape analysis

Climatic factors

Soil building

Food forests and plant guides

Organic food production and food security

Water: harvesting, conservation and management
(including rain catchment methods, greater recycling and composting toilets)

Mapping and design exercises

Please see attachment for more details.

Canadian Earth Institute is eager to let you know about their
courses for 2010 winter and spring - January to March 2010.

NEW Facilitated Courses

Changing the World thru Intelligent Listening RRU Jan. 21, 2010

Exploring Our Relationship with Nature RRU Feb. 6 & 13, 2010

Overcoming Obstacles to Leadership to Zest and Joy UVIC Feb 22 to Mar 29

Strengthening Cooperation Among ENGOS CEI March 2010
___________________________________________________________
Hands-on Learning

Intro to Permaculture Design, RRU April 10, 2010

Intro to Cob Building RRU May 29, 2010

Conserving Water—Rainwater harvesting, Greywater recycling, Composting Toilet—CEI- TBA

More Cob Building and Permaculture—CEI Summer 2010

Women Learning Sustainable Trade Skills CEI Late spring TBA
__________________________________________________________
Discussion Courses

Menu for the Future RRU Jan 26, 2010

Healthy Children, Healthy Planet RRU March 31, 2010

For more details, see the attachment.  Also watch for changes to their website
later this month at www.canadianearthinstitute.org …

Please contact the following for more information:

Canadian Earth Institute
info@CanadianEarthInstitute.org
www.CanadianEarthInstitute.org
389 Atkins Avenue, Victoria, B.C.
V9B 3A1 250.727.9163